Michael Kwan HRDC-Accredited Professional Trainer

Trainer Profile

HRDC-accredited professional trainer with expertise in AI technologies

Founder of Pixl Digital (pixl.my), a web agency and hosting company since 2014, and WebX.my, an AI website platform recognised by MyStartup (Cradle).

Michael Kwan

About Michael Kwan

With a career spanning 15+ years at the forefront of digital change, Michael Kwan has seen technology transform industries firsthand. From his time as a producer at Yahoo! Malaysia when it was the nation's #1 portal, to founding Pixl, his digital agency, he has always focused on using technology to work smarter. Since using AI in 2022, he saw its 10x potential instantly, but he also saw a major gap: many talented professionals were either not using AI, or were barely scratching the surface with simple one-line questions.

This inspired Michael's mission: to bridge this skill gap. Drawing on his past experience leading tech teams as a CTO, his focus is practical, not theoretical. He designed his training programmes specifically to transform any professional, regardless of their tech background, into a highly productive, AI-powered professional. His method is simple: show teams how to get powerful, relevant results in a fraction of the time, moving them from simple questions to true creative partnership with AI.

Michael doesn't just teach AI; he actively builds with it as the founder of WebX.my, an AI-powered platform recognised by MyStartup (Cradle). But while his technical career includes serving major Malaysian brands, his true passion is training. For him, nothing is more rewarding than seeing a participant's face light up when they realise they can now do a full day's worth of research or create a stunning client presentation in under an hour. Seeing teams succeed and knowing he is helping to upskill our Malaysian workforce is the energy that drives him to keep this programme current.

Training Philosophy

Michael emphasises practical and interactive learning experiences that empower participants to apply newly gained skills confidently in real-world contexts. His approachable style and expertise in simplifying complex AI concepts ensure that each training session is relevant, engaging, and impactful.

With deep industry expertise and direct, real-world AI application experience, Michael is exceptionally positioned to tailor sessions that immediately benefit participants in their professional duties.

  • Accredited

    Recognised by HRD Corp as an accredited trainer, meeting national standards for impactful training sessions.

  • Experienced

    Over 15 years of hands-on experience in web development, digital solutions, and tech consulting - trusted by businesses since 2009.

  • Flexible

    Training programmes tailored to your organisation's goals - fully customisable and available both online or on-site across Malaysia and neighbouring regions.

Areas of Expertise

The module library behind every programme. Each area is taught hands-on, and the modules are mixed and re-skinned for the room, from manufacturing to HR to education.

Starting from zero

The first hour, in a room where most people have never really used AI. The scepticism gets handled before any tool is opened.

  • The AI landscape
  • Which tool for which job
  • Generative AI and agentic AI
  • Hands-on icebreakers
  • Rooms with no prior experience

Prompting and everyday AI

The foundation of every programme. From a blank chat box to a prompt that gets the right answer first time, and the habits that keep it safe.

  • The RCR framework
  • Meta prompting
  • Speech-to-text
  • Research and drafting
  • Spreadsheet formulas
  • Prompt libraries
  • Ethics, privacy and verification

Creating with AI

Turning a document into something else: a picture, a video, a deck, a grounded notebook, a rehearsal partner.

  • Image generation
  • Video generation
  • Presentations with Gamma
  • Custom GPTs and Gemini Gems
  • NotebookLM
  • Voice role-play
  • Local AI

Marketing with AI

The marketing engine for an SME or an in-house team, built on free and freemium tools.

  • Research and personas
  • Content planning
  • Long-form writing
  • Social media content
  • Ad copy and variants
  • Lead magnets and email sequences
  • Analytics and reporting

Microsoft 365 Copilot

For teams on a Microsoft 365 Copilot licence: the same prompting foundations applied inside the apps already open all day.

  • Copilot Chat
  • Outlook
  • Word
  • Excel
  • PowerPoint
  • Teams
  • Edge

Copilot agents

The fastest-growing enquiry from HR teams. Agents built inside Microsoft 365, what one can be trusted to answer, and who owns it afterwards.

  • Copilot Agent Builder
  • Copilot Studio
  • Grounded agents
  • Agent flows and triggers
  • When a task deserves an agent

Professional Experience

  • Founder, WebX

    2023 - Present webx.my

    Built an AI-powered website creation platform enhancing productivity and simplifying web development tasks. Recognised among MyStartup Pre-Accelerator Cohort 3 participants.

  • Founder & CEO, Pixl Digital

    2014 - Present pixl.my

    Built a web services agency providing robust and efficient web design, development, & hosting solutions for local & international companies.

  • Head of Tech, Traworld

    2021 - 2022 traworld.com

    Oversaw technological innovations and digital strategy for a comprehensive travel platform, optimising user experience and platform efficiency through modern digital technologies and early AI integrations.

  • Co-Founder & CTO, DiineOut

    2018 - 2021 diineout.com

    Developed collaborative digital solutions for unique F&B experiences, lifting user engagement through strategic technological innovations and digital integrations.

Get in Touch

Contact me to inquire about training courses, speaking engagements, or to schedule a customised training session for your organisation.